If your shipment is destined for an international location outside of the United Kingdom, it is necessary to create a customs declaration. However, if your order is intended for domestic travel within the UK, you can proceed directly to the "Successful Booking" section. If your shipment requires a customs declaration, continue reading to learn how to accurately complete the customs declaration section for international shipments.
Most of the details customs requires are already pre-populated, however you will need to supply some additional business information depending on where you are shipping.
If your company is VAT registered, you should include this information every time you export. As VAT numbers infrequently change, you can set this to pre-populate by adding it to the default settings within the Plugin. Make sure to include the pre-fix GB or XI before the numbers.
When sending shipments from the UK to the EU, it is now a mandatory requirement for you to have registered for and provide an EORI (Economic Operator Registration and Identification) number on every customs declaration.
Reason for Export
The "Reason for Export" on a customs document refers to the purpose or motive behind exporting the goods. You can choose from the following common reasons:
- Commercial Sale
If you require a different reason for export, please contact us.
If you collect import tax in advance from your buyers and are registered for the IOSS (Import One-Stop Shop) scheme, it is important to enter your IOSS number in this field. This ensures that your buyers will not be charged import tax again. Alternatively, if you have sold your goods through an online marketplace such as Amazon or eBay, you should verify if they have already collected import tax from the buyer and use the IOSS number provided by the marketplace.
Importer of Record
It is mandatory to indicate whether the importer is a consumer (private individual) or a business. The distinction is important because each type of importer may have alternative customs requirements, additional obligations, or specific considerations to be taken into account.
Importer of Record Type
Select the option "Consumer" when the purchaser is a private individual buying items for personal use. Choose the "Business" option when the purchaser intends to buy the products for business purposes. When choosing the "Business" option you will have the option to include the receivers VAT number (optional) and, in the case of exports to the EU, their EORI number (mandatory).
Delivery Point is not the Importer of Record
If the delivery address provided by the buyer differs from their legal address (e.g., a consumer having a product delivered to their workplace), you have the option to check this box. By doing so, you can provide alternative details, which will inform customs of the true Importer of Record. This ensures that they are appropriately handled in terms of any applicable import tax and duty, and their contact information is made accessible to customs authorities.
In this section, you are required to provide a comprehensive list of the contents in your shipment, specifying each type of product on a separate line. To simplify this process, you can save time by predefining many of the necessary fields for each of your products (see "Product Customs Details" in the Configure Default Settings section of the guide). To add a new line, simply click on the "Add Item" button. If you need to remove a line, click on the "Remove" button corresponding to that line.
If you are sending multiple items of the same type, then you can simply increase the "quantity". This field will be automatically filled in with the quantity ordered by the buyer.
When providing a customs description, it is important to provide sufficient details for customs authorities to clearly understand the nature of your shipment. Avoid using generic terms and instead, provide specific information about the item, including its purpose, composition, and intended use. To streamline this process, you can set a customs description for each product in your WooCommerce inventory. Refer to the "Product Customs Details" section in the Configure Default Settings part of the guide to learn how to do this. Alternatively, if no customs description is set, InstaShip will automatically retrieve the main product description, allowing you to further expand upon it if needed.
Please input the weight of the line item in kilograms. If the quantity field contains more than one item, please enter the individual weight, as it will be multiplied by the quantity to calculate the total weight for the line item. If you have set up a product weight in WooCommerce, this field will be automatically populated.
Please enter the value of the line item in GBP (British Pound Sterling). If the quantity field contains more than one item, please input the individual value, as it will be multiplied by the quantity to calculate the total value for the line item. InstaShip will automatically populate this field with the "Price" set within your WooCommerce product settings.
Please provide the HS code for your line item in this field. You have the option to set the HS code for each of your products (refer to the Product Customs Details section of the guide for more information). If you require any assistance with the classification of your goods, please feel free to contact us for non-legally binding advice on how to classify your goods accurately.
Country of Manufacture
Please enter the country of manufacture for your line item in the designated field. It is important to note that the country of manufacture can impact the amount of duty and/or tax charged by the importing country. If your product utilizes materials sourced from multiple countries or undergoes significant processing or "re-work," you may need to conduct additional research to determine the appropriate country of manufacture. The official UK Government guidelines are an excellent resource to consult for guidance, and if you have any doubts, reaching out to your local chamber of commerce can also provide valuable advice.
Declared Freight Cost
Import duty and taxes are calculated based on the total cost of goods, including shipping and insurance. In this field, please enter the shipping costs that your buyer has paid. InstaShip will automatically populate this field with the shipping costs charged for the order.
Import duty and taxes are calculated based on the total cost of goods, including shipping and insurance. In this field, please enter any additional transit cover costs that your buyer has paid. This will ensure accurate calculations for import duty and taxes.
InstaShip generates electronic customs declarations. In this section, please provide the name of the exporter of record or the company representative who is responsible for and agrees to the statements displayed.