With nearly two decades in the industry we’ve seen business evolve. It's clear that consumers have come to expect either a low or free shipping charge in their shopping cart. Additionally, they expect total visibility of their order from dispatch through to delivery and a wider choice of shipping options like Saturday delivery or pick up from a local shop. Navigating the multitude of available couriers, services, rates, a ancillaries, fuel surcharges, seasonal surcharges, destination surcharges, size and weight surcharge and finally trying to reconcile the invoice is both time-consuming and expensive if you don't get it right. You and your employees should be focused on your core business and not worrying about sending parcels.
Our entire service revolves around eliminating these pain points by offering all available shipping options from a variety of international couriers in a familiar comparison style results page. The prices you see are the prices you pay (as long as you've measured and weighed your shipment accurately) and we include all static and variable ancillary charges if they apply to your shipment.
We've also seen massive changes in legislation, none more so than the United Kingdom leaving the single market of the European Union which introduced the burden of customs clearance and additional duties and taxes. The ParcelBroker platform has proven itself again and again by adjusting and pivoting to keep on top of legislative changes and tracking service availability (which was especially volatile during the global Covid-19 pandemic). We don't expect our customers to be adept in all aspects of logistics and we’re proud to be helping companies succeed by becoming their shipping experts - just read a few of these testimonials from happy customers.
Whether you’re selling on your own website, eBay, Etsy, Amazon, WordPress or any other digital platform, we have a solution to help.