Frequently asked questions and answers about VAT and invoices for your parcel shipments.
Simply select a question below to view the answer. If the question and answer you are looking for is not here please go back to our Contact us page to email us directly.
Are you VAT registered?
Yes, we are VAT registered. All of our prices quoted are plus VAT, except for deliveries to countries outside the European Union, these prices are VAT exempt or zero rated.
How can I view my VAT invoices?
Firstly, our automated booking system displays the links to your invoice upon successful payment/booking,
so you can save them instantly if you wish.
Secondly, an instant automated booking confirmation is emailed to you with a direct link to the invoice. However, due to so many varied spam filters we cannot guarantee you will receive this.
Thirdly, you can logon and view all the documentation for all your orders via the My Account section.